Salesforce
About Salesforce
Salesforce is headquartered in San Francisco, California, and operates globally with offices in over 100 countries.
Company History
Founded in 1999 by Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez, Salesforce was built on the revolutionary idea of delivering CRM software as a cloud-based service. The company went public in 2004 and has since grown through strategic acquisitions and organic expansion to become one of the world's largest enterprise software companies.
Mission
To help companies connect with their customers in a whole new way through cloud, mobile, social, IoT, and artificial intelligence technologies.
Vision
To be the world's most trusted and innovative technology platform that enables companies to build meaningful relationships with their customers.
Values
- Trust: The foundation of everything we do
- Customer Success: Our customers' success is our success
- Innovation: Continuous innovation drives our growth
- Equality: Building a more equal world for all
- Sustainability: Committed to net-zero emissions and environmental responsibility
Products
Salesforce offers a comprehensive suite of cloud-based applications including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Platform (Force.com), Analytics Cloud, and Industry Solutions.
Services
The company provides implementation services, training, certification programs, consulting, and ongoing support through Salesforce Success Cloud.
Latest Technologies and Trends
Salesforce is heavily investing in artificial intelligence through Einstein AI, which provides predictive analytics, machine learning capabilities, and natural language processing. The company also focuses on automation, integration platforms, and industry-specific solutions.
Curiosities
Salesforce is known for its unique corporate culture, including the use of Hawaiian shirts by executives, the annual Dreamforce conference, and its commitment to philanthropy through the 1-1-1 model (donating 1% of equity, product, and employee time).